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Blog

The Role of AI in Electrification

By
Elsa Hatakka
26 June
in collaboration with FTI Consulting’s Energy Team
A set of mobile screens showing Zoa’s range of consumer experiences. From EV smart charging to home energy management to automated email responses.

Artificial intelligence (AI) is transforming the energy sector. From balancing networks to offering personalized energy-saving recommendations, the technology is already making a meaningful difference in homes and business.

For our fifth Electrify Everything breakfast briefing, Zoa hosted a panel with experts from the energy and AI fields, moderated by veteran BBC tech journalist Rory Cellan-Jones. The panel featured:

• Angela Bradbury, COO at HelpFirst, an 'AI for good' startup
• Crystal Hirschorn, Zoa CTO
• Daisy Cross, Head of Future Retail Markets at Energy UK
• Guilherme Castro, Senior Manager at Faculty's Energy Transition and Environment team

With diverse perspectives reflected on the panel, discussion was wide-ranging and challenging, covering concrete applications of AI, strategies to ensure a just and equitable roll-out across energy systems, and the need for robust policy action. 

AI's Role in Achieving Net Zero

AI is crucial for future energy systems to meet net zero targets. It enables efficient operation by balancing numerous devices and making intelligent decisions. Current applications include automating energy supply, offering flexible tariffs, and reducing grid strain, benefiting both consumers and suppliers without expensive infrastructure projects.

A gradual integration until becoming the norm 

Many people expect a sudden shift where AI is concerned. But panellists stressed that the reality is very different in the energy sector.  While public and political interest continues to reach new levels, companies have already been automating tasks and improving predictions in the energy space for years using AI and data science. 

Rather than an overnight shift, consumers should expect a pragmatic and measured change. The aim of AI will be to improve user experience, help consumers save money, and ultimately accelerate the pace of decarbonisation. Over time, AI will become an integral part of our lives across all sectors, similar to the evolution from mobile phones to smartphones over the past few decades.

Engaging the Public and Protecting Consumers

Over 30 million UK homes need to undergo electrification. One of the significant challenges discussed by the panel was the risk of creating a divide, where the wealthy benefit more from AI advancements while the less privileged are left behind. It's vital to roll out AI solutions equitably, ensuring that vulnerable consumers aren't left behind. Raising awareness and establishing supportive policies require collaboration among suppliers, tech companies, and the government. 

Next Steps: Regulatory Frameworks and Public Trust

Momentum is building in the energy and AI sectors. Developing regulatory frameworks for data sharing is crucial, as is addressing complex data architecture questions. Public awareness and trust, as seen with the smart meter rollout, are essential. Additionally, improving home insulation and energy efficiency will complement AI systems, ensuring a sustainable and affordable energy future.

Watch the full recording of panel here.

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