The Solution

Zoa collaborated closely with Glowb, a UK-based residential solar and battery installer, to design and implement a home optimisation and consumer facing application, delivering features such as:

Optimisation
Our AI optimisation engine boosts savings by continually adjusting the battery mode based on analysis of solar forecasts, energy usage patterns and tariff costs. After an easy set up, the optimisation happens automatically, with calculated average annual savings of £200 on Octopus Agile and Flex tariffs. For users on Octopus Energy, of which the majority of Glowb’s customers are, we connect to their account via an API and stream the live tariff data. For users not on Octopus, we collect the tariff data manually.

Live data
Our consumer data model surfaces personalised consumer experiences and offers Glowb a deeper understanding of their customers. Real-time insights into solar generation, import and export, home energy usage, and battery status. We are currently linking to Solax battery inverters with Solis coming soon.

Insights
Consumers can track savings on electricity costs after installing and optimising solar panels and batteries.

Mobile and web apps
We offer access to the app on all platforms (iOS, Android, web). 

The Results 

We went from planning to being in consumers’ homes in just a few months. With our solution, installers can anticipate a multitude of benefits, including:

A world-class consumer experience
Save customers household energy costs by £300 p/a, reduce operating costs and drive long term value for customers

Enhanced customer engagement
By offering users connection, visibility and control over their devices and consumption, you can expect to bolster customer engagement and loyalty

Opportunity for forming VPPs
Zoa’s machine learning models power optimisation strategies across multiple devices within individual homes and across multiple homes, enabling our customers to form ‘virtual power plants’ (VPPs) and respond to grid imbalances

‍Unlock new revenue streams
Leveraging the platform's upsell capabilities, you’ll drive revenue with new customer and device growth while reducing cost-to-acquire.

Unfortunately, Glowb had to close its business in June as a result of the tough market conditions. Zoa will continue serving Glowb’s customers on the Zoa app. 

Curious to see how Zoa can help you manage the rapid expansion of devices, unlock new revenue streams and deepen customer relationships? Book a demo with our team here.